Your personal information is completely safe with us. We are fully transparent about how we collect, store, and protect your data — everything is explained here.
Every transaction and login is secured with 256-bit SSL encryption. No third party can ever access your data.
AW99 never sells your personal information to third parties. Your data is used solely to improve our services.
Your card or mobile banking details are not stored on our servers. Payments are processed directly by the payment gateway.
The identity verification process is fully secure. Submitted documents are stored in encrypted storage and deleted after a specified period.
You can view, correct, or request deletion of your data at any time. Your data belongs to you.
You can opt out of promotional messages at any time. We respect your preferences.
This Privacy Policy applies to all services and activities on the AW99 platform. By using the platform, you are deemed to have accepted this policy.
AW99 is a trusted online betting and gaming platform in Bangladesh. We place the highest priority on our users' privacy. This Privacy Policy ("Policy") explains how AW99 collects, uses, stores, and protects your personal information.
We believe data privacy is a fundamental right. That's why the AW99 Privacy Policy is fully transparent and user-friendly. There are no hidden terms here — what you read is exactly what happens in practice.
This policy applies to the AW99 website (aw99.onl), mobile app, and all our digital services. If you have any questions, feel free to reach out to our support team at any time.
The governing language of this policy is Bengali. In the event of any conflict with a translation, the Bengali version shall prevail.
From account registration through every transaction, we collect the information we need at each stage — but only what is genuinely necessary to provide our services.
| Data Type | Purpose |
|---|---|
| IP address | Fraud prevention & geo-verification |
| Device Information | Multiple Account Detection |
| Browser & OS | Ensuring Compatibility & Security |
| Login Time & Location | Suspicious Login Detection |
| Betting History | Responsible Gaming Monitoring |
| Transaction Records | Financial Security & Audit |
AW99 never stores your password, full card number, or mobile banking PIN. Please never send us this information.
AW99 uses collected data only for specific, legitimate purposes. Your information is never used for unrelated or unauthorized activities.
If you no longer wish to receive marketing messages, you can opt out at any time from your account settings. This will not affect your core account activity.
The AW99 website and app use cookies to enhance your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Cleared upon session end |
| Functional Cookies | Remembering Language & Preferences | 30 days |
| Analytics Cookies | User Behavior Analysis | 90 days |
| Security Cookies | Fraud & bot detection | 7 days |
You can disable non-essential cookies from your browser settings. Please note that some features may not function properly if you do.
AW99 uses industry-leading security technology to protect your data. Our security infrastructure is monitored 24/7.
Use a strong password to keep your account secure and never share it with anyone. If you notice any suspicious activity, contact support immediately.
You have several important rights under the AW99 Privacy Policy. Contact our support team to exercise any of these rights.
You can view what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data after your account is closed.
You may object to the use of your data for specific purposes.
You may request a copy of your data in a structured format.
You may request a temporary suspension of data processing under certain circumstances.
We will endeavor to respond to rights requests within 30 business days. Some data may be required to be retained for a set period due to legal obligations.
AW99 is strictly an 18+ platform. We do not knowingly collect information from minors or allow them to create accounts.
If you become aware that a minor is using our platform, please notify the support team immediately. We will take prompt action.
AW99 does not retain your data longer than necessary. Retention periods vary depending on the type of information.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Compliance |
| Transaction Records | 7 years | Financial Regulatory Obligations |
| KYC documents | 5 years | AML Policy Compliance |
| Betting History | 3 years | Dispute Resolution |
| Support Conversations | 2 years | Service Quality Improvement |
| Cookie Data | Up to 90 days | Analytics & Security |
AW99 may update this Privacy Policy when necessary. We always notify users in advance of any changes.
The latest policy date is always displayed at the top of the page. Please check back regularly.
If you have any questions or concerns about our Privacy Policy, please contact our Data Protection team.
Our support team speaks Bengali. Share your issue in Bengali and we'll help you in Bengali.
You've read our Privacy Policy and now know how secure your data is. Register on a trusted platform and enjoy safe betting.